Privacy Policy

Compassionate Touch believes strongly in protecting the privacy of every individual, business, ministry, and partner that comes in contact with this organization. We will never sell, trade, or rent your personal information to any third party. We want you to be able to donate at with the confidence of knowing your personal information is safe.

We use secure socket layer (SSL) encryption to protect the transmission of information you submit when using our donation page and online order form. All information you provide us through this form is stored securely offline.

If you send an e-mail, you should know that e-mail is not necessarily secure against interception. So, if your communication includes sensitive information like your charge card number, please contact us by postal mail, through the shopping cart or telephone rather than e- mail.

A cookie is a small text file that a website can place on your computer’s hard drive. Cookies make it possible, for example, to collect information about your activities on the site or allow you to use an online shopping cart to keep track of items you wish to purchase. The cookie transmits this information back to the website’s computer, which is the only computer that can read it.

Ordering Methods

Compassionate Touch offers our donors two (2) different ways of donating or purchasing products: 1. By calling us at 800.600.2003. We will take your credit card information over the phone and process it securely. 2. By using our online store or donation page. You may donate the dollar amount of your choice and the amount will be put towards the designated account or if you do not wish to designate the funds, the amount will be put towards an existing missionary or outreach.


The buyer or donor should know that any and all contributions to Compassionate Touch are considered tax-deductible 501(c)3 donations(consult a tax advisor). When donating to a traveler, student, trip, program or international campaign, the donation is not considered a purchase of a product or service. It is a non-refundable tax-free donation that can be used as an itemized deduction for the donor,  NOT the “traveler” or “beneficiary” of the donation. No sales tax will ever be added to a donation.

All donations are processed within 24-48 hours of receipt (excluding Saturdays, Sundays and Holidays), unless your order is a Special Rush Donation or Recurring Donation.

Donation Refund Policy

In compliance with federal 501(c)3 non-profit regulations, no donation can be refunded or returned. Special considerations are in place in the case of an amount that was entered incorrectly, though donors must contact the Compassionate Touch offices within 24 hours at 800.600.2003. Absolutely no refunds will be approved after twenty-four hours of receipt.

Terms & Conditions

Use of the website or any DBA organizations websites under the over arching Compassionate Touch organization and the sale of products offered on this website are governed by these “Terms and Conditions.” Your usage of this website in any manner, whether browsing, activating an account or making a purchase, constitutes your acknowledgment that you have read the “Terms and Conditions,” and that you agree with them, as well as by accessing and using this website, you agree that your access and use of this website is subject to “Terms and Conditions,” and all applicable laws, as governed by the laws of the state of Michigan, without giving effect to any principles or conflicts of laws. Compassionate Touch reserves the right to modify or change the “Terms and Conditions” at any time without prior notice to you. The “Terms and Conditions” constitutes the entire agreement between you and Compassionate Touch with respect to this website. The “Terms and Conditions” shall supersede any and all prior communications and proposals, whether electronic, in writing or orally between you and Compassionate Touch with respect to this website. No modification of the “Terms and Conditions” shall be effective unless it is authorized by Compassionate Touch.

Compassionate Touch does not guarantee that the information contained on this website will not contain some errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. Compassionate Touch reserves the right to correct any error, inaccuracy or omission or to change or update the content without prior notice to you.

Compassionate Touch reserves the right to change any policies, procedures, programs, prices or anything else it deems necessary to protect the “buyer” or Compassionate Touch, so as to preserve excellent customer service and its reputation. We make every effort to provide accuracy and practice due diligence at every stop of the way when purchasing through us. However, we will not be held liable for graphic, pricing, clerical, printing, or typographical errors. Furthermore, we reserve the right to refuse or cancel any order or shipment for any reason or any order or shipment containing any error, inaccuracy or omission, weather or not the order has been submitted, confirmed and/or credit card has been charged. If credit card has been charged, we will promptly credit back any applicable charges to the credit card.

COPYRIGHTS: Compassionate Touch, graphics, videos, images, logos and trademarks, as well as other marks, trade names, trademarks and logos on this website, are the properties of their respective owners. You may not use, reproduce, copy or manipulate such logos in any manner without the prior written consent of the owner. No rights to use or copy the information on this website or any third party site is granted or implied.

SAFETY NOTICE: “Buyer” should always read carefully, follow installation instructions and observe safety precautions set forth and provided by all product and equipment manufacturers. It is the “buyer’s” sole responsibility to check local codes by checking with local authorities to ensure your project complies with all applicable codes and regulations, if any.

In regards to trips and those traveling with Compassionate Touch:


$100 Deposit locks in your spot since each trip has a limited number of spaces.

$100 Deposit comes off your total trip cost.

Your $100 Deposit is nonrefundable and nontransferable.

If you join a trip within 30 days of a travel date, you are required to pay min. half of your trip cost and buy your flight 15 days before the travel date. The other half will be required at the same time. If within 15 days from the travel date, your first required to pay the trip cost in full and buy your flight that same day.


There are two financial due dates for your trip cost If your finances are not in for either due date $100 is added on your total trip cost.

An additional $50 for each week past the due date will be added to your trip total if you are not able to make the required payment dates.

The first financial due date is 60 days before the first travel date. Which is 50% of your total Trip cost plus any fees that may have been applied.

Second financial due date is 30 das before the first travel date. The remaining amount of your total is due plus any fees that may have been applied.

Booking flight

You must purchase your flights through our team. You will be given 2  flight options depending on travel times.

After flights are booked and you decide to back out of trip, the difference between your trip cost and flight cost or hotel cost (or any costs incurred by us including administrative time, etc.) minus the $100 deposit can be transferred to another trip within a year of the cancelation date. It is non-transferable to others and non-refundable.

Our suggested dates for flight purchase are between 75-100 days before your first travel date. Flights must be booked through Compassionate Touch with your credit/debit card with our customer service before you fall within the window of 60 days prior to the first travel date or else a $100 fee is applied to your trip costs.


Phone: 1-800-600-2003

Mailing Address:

P.O. Box 81785
Rochester, MI